Contact Us

Contact us

Ring or email — both reach the same people, and we answer within one working day.

Our address

Ninja Shark Outlet
1st/2nd Floor, Building 3150
Thorpe Park, Century Way
Leeds
England, LS15 8ZB
United Kingdom

We are an online retailer. This is our office, not a shop, so please get in touch by phone or email rather than travelling to it.

Opening hours

Monday – Friday9:00 – 17:30
Saturday – SundayClosed
Bank holidaysClosed

Leave a message outside these hours and we will call you back the next working day.

Phone and email

0800 862 0452 (UK, free)
+44 800 862 0452 (international)
sales@ninjasharkoutlet.com

We answer emails within one working day.

Warranty claims

We are an authorised SharkNinja retailer. Ninja and Shark products carry a 2-year manufacturer guarantee and we handle claims for you. See warranty and registration.

Useful if you would rather we rang you back.

If it is about an order, include the order number. For a fault or warranty claim, include the model and the serial number if you can find it.

If a machine is overheating, smoking, smells of burning, or has a swollen battery, ring us instead. Stop using it and unplug it first.

We use what you send here to answer your enquiry and nothing else. See our privacy policy.